Warranty and Returns
Warranty and Returns
What items are eligible for return or exchange?
Maier Hardware will gladly accept new merchandise for return or exchange within 30 days of the original invoice date. Certain products may not be returned for any reason, including any item that has been used, any item of apparel that has been worn or washed, and paintballs.
No returns will be accepted on closeout or final sale items.
My item is new – can I return or exchange it?
Unopened and unused products may be returned for refund or exchange within 30 days of the original invoice date. All products must be unused, in new condition, and accompanied by all the original manufacturer's packaging, manual(s), blank warranty cards, and miscellaneous part and accessories. Items in sealed clam-shells must be unopened.
All items are subject to inspection and all decisions made by Maier Hardware as to the condition of items, and their eligibility for return or exchange, are final.
My item is used or has been opened – can I return or exchange it?
No returns or exchanges will be accepted on items that are used, damaged, not in original condition, missing any parts or materials, or with missing or damaged packaging. An item will be deemed used if there have been any attempts to install, modify, shoot, test fire, wear or wash.
Items returned that are not eligible for return will be returned at the customer's expense.
Paintball Gun Warranty
The warranties on all products sold on the maieractiongames.com website are solely those offered by the manufacturer. Many manufacturers include their warranty information within the packaging of their products, or list it on their websites.
Airsoft Gun Warranty
All merchandise purchased from Maier Hardware excluding supplies, internals and tactical gear come with a standard 30 day warranty coverage period. Maier Hardware strongly urges all customers to test/use their products within this time period to ensure that there are no manufacturer's defects out of the box. IF manufacturer warranty extends past 30 days, we encourage you to contact the manufacturer immediately. Maier Hardware would also be happy to assist you in contacting the manufacturer if needed.
Warranty Exclusions and Voids
Improper BBs(Any .12 Bbs or Bbs purchased at Canadian Tire or Walmart)
Any internal or external upgrades
Blowout or Clearance Items